Terms of Service

This website is operated by TrueNova Canada. Throughout the site, the terms “we”, “us” and “our” refer to TrueNova Canada. TrueNova Canada offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you are participating in our “Service” and agree to be bound by the following Terms of Use (“Terms of Use”, “TOS”), including any additional terms and conditions and policies referenced herein and/or available via hyperlink.

These Terms of Use apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content providers. Please read these Terms of Use carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use.

SECTION 1 – TERMS OF ONLINE STORE

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your province or state of residence, or that you have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or destructive code.
Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks, as well as changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update it.

SECTION 4 – CHANGES TO SERVICE AND PRICES

Prices for our jewelry are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We shall not be liable to you or to any third party for any price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain jewelry pieces or related services may be available exclusively online through the website. These may be available only in limited quantities and are subject to return or exchange according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our jewelry products. We cannot guarantee that your computer or device display will be accurate.

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction, on a case-by-case basis. We may also limit quantities of jewelry items offered. All product descriptions and pricing are subject to change at any time without notice.

We do not warrant that the quality of any jewelry, service, or information purchased from us will meet your expectations. All products are shipped directly to customers, and any applicable customs duties, import taxes, or clearance fees are the responsibility of the customer.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. In the event we change or cancel an order, we may notify you via the contact information provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information. You also agree to promptly update your account details (email, payment information, etc.) so that transactions can be completed and communication made as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that such tools are provided “as is” without any warranties. Use of such tools is entirely at your discretion and subject to third-party terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and do not warrant their accuracy. Any issues with third-party products should be directed to the provider.

SECTION 9 – COMMENTS, FEEDBACK, AND SUBMISSIONS

By submitting comments, feedback, or suggestions, you agree that we may use, copy, publish, or distribute them without restriction. We are not obligated to maintain comments in confidence or to compensate for them.

You agree that your comments will not violate any rights of third parties and will not contain unlawful, abusive, or obscene material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there may be information on our site that contains errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping, promotions, or availability. We reserve the right to correct errors and update information without prior notice, including after you have placed an order.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions stated in these Terms, you are prohibited from using the site or its content:

  • for unlawful purposes;

  • to solicit unlawful acts;

  • to violate international, federal, or provincial regulations;

  • to infringe on intellectual property rights;

  • to harass, abuse, or discriminate;

  • to submit false information;

  • to upload or spread viruses;

  • to spam or scrape data;

  • for obscene or immoral purposes;

  • to interfere with security features of the Service.

Violation may result in immediate termination of your use of the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk.

The Service and all products delivered to you are provided “as is” without warranties of any kind. In no case shall TrueNova Canada be liable for any loss, claim, or damages of any kind, including indirect or consequential damages.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless TrueNova Canada, its affiliates, and partners from any claim or demand made by a third party due to your breach of these Terms of Use.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain enforceable.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services. If we believe you have breached these Terms, we may terminate the agreement immediately without notice.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Use and any related policies constitute the entire agreement between you and TrueNova Canada.

SECTION 18 – GOVERNING LAW

These Terms of Use and any agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Canada.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update or replace any part of these Terms. Continued use of the Website after changes constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to us at:
📧 Info@truenovacanada.com