Shipping Policy
We want your shopping experience to be simple, transparent, and stress-free. Below you’ll find all the details about processing and delivery.
Processing Time
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Orders are processed within 1–3 working days.
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Orders placed during weekdays are usually processed the next business day.
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Weekend orders (Friday evening–Sunday) may take a little longer.
Delivery Time
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Once shipped, delivery takes an average of 8–15 working days, depending on your location.
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Please note: due to international logistics and customs clearance, occasional delays may occur.
Shipping Costs
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All orders include FREE worldwide shipping.
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No minimum order quantity required.
Order Process
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Select your product and click “Add to Cart.”
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Review your order and click “Proceed to Checkout.”
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Enter your shipping details carefully and continue.
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Choose your preferred payment method (all payments are SSL-encrypted for security).
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Credit card (AMEX, Mastercard, Visa, Maestro)
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PayPal / Apple Pay / Google Pay (where available)
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Confirm your order and follow the payment instructions.
Shipping Method
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To keep prices fair and sustainable, we sometimes consolidate shipments before dispatching from our warehouse. This ensures safe delivery and allows us to maintain affordable pricing.
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You’ll receive a tracking number as soon as your order has shipped.
Important Note
Delivery times may vary due to customs inspections or global shipping delays. We always strive to get your order to you as quickly as possible.
Customer Support
If you have any questions about your order, our team is here to help.
📧 Email: info@truenovacanada.com